Privacy Policy

Information we collect

We collect information from you when you place an order or contact us.

When you place an order or contact us via the website, we may ask for your name, billing address, delivery address, telephone number, email address, credit/debit card information and other information required to answer questions, resolve issues or help identify items. Location information may be asked for to help with delivering or collecting items.

Cookies

We use cookies to personalise your experience and help us deliver the type of content and product offerings which may be of interest to you.

Cookies are small files that a site or service provider uses to recognise and remember your browser and are very useful for certain processes within the website, for example, remembering items in your shopping basket. They are sometimes used to help us understand your preferences based on previous or current site activity , which also helps us provide you with improved services.

Cookies are also used to help us compile aggregate data about site traffic and site interaction so we can offer improved site experiences.

handling your information

We do not sell, trade or transfer personable identifiable information to third parties apart from registering your product with the manufacturer on your behalf and occasionally supplying your name and email address to a satisfaction survey provider, working on our behalf. Both of which can be withheld if you wish, please instruct accordingly. The satisfaction survey will only appear on our website if you fill in the survey, you can withhold your name if required.

We have a variety of security measures in place to protect the information we hold on our customers and only a limited number of employees have access.

You may, upon request, ask us to delete part or all of the information we hold on you.

We are committed to abiding by the GDPR regulations.

You may contact us at our address, which is: John Miller (Corsham) Ltd, Bath Road, Chippenham, Wiltshire, SN14 0RL, UK